Customer Service

At ORA we want you to be completely satisfied with every purchase.  To make sure that our customers obtain the exact rugs for their needs, we allow our rugs to be taken on an approval basis and seen in your home without any obligation. 

We have a broad selection of rugs at all times.  Should you not find exactly what you are looking for when visiting our store, we will use all of our available resources to locate your perfect rug.

We also pay the highest prices for old rugs and offer trade-in options.

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